The prices are competitive and they have experts for various aspects of the hobby. Very helpful staff with great saltwater and freshwater selections! I have purchased freshwater plants and fish, a complete CO2 system, substrate/soil, driftwood and rocks. If you already know about aquarium stuff very well, this store could be a good place, but its painful to someone like me who wants to buy something good quickly based on the stores recommendation and lives a little far from this store.
NEPTUNES TROPICAL FISH FULL
In the store, their answers and explanations are wrong many times, so you have to do your own full research especially when you buy something expensive because they dont accept return or exchange. If you buy expensive things from this store, it will be painful to ask questions. I drive 47 miles to get here, but its worth it!!! San Jose, youre fortunate to have this shop. The staff are quite knowledgeable and have always provided sage advice. If one needs dry goods (refugium, protein skimmer, tanks, stands, lights, glue, thermometer, etc.) this is the place. Their livestock focuses on saltwater (but they also have fresh) and they have an absolutely AMAZING selection of coral frags, and healthy marine fish. Theyre important to me because theyre inspirational! I dont see tanks like theirs elsewhere. The display tanks are an amazing assortment of saltwater reef tanks and several freshwater tanks as well. Whats worked for me is to troubleshoot tank issues with my plant club, or through a forum, then go to the store already knowing what I need to get. I subtracted one star due to the inconsistent help I get in the freshwater section. Even the smallest models would be difficult to maneuver. I would try not to bring a stroller in the store. While its a great place to bring older kids who are into the hobby, young-but-mobile kids can be difficult to bring in due to the narrow aisles and all the equipment within child-reach. If youre into planted tanks, this is a good place to buy dry ferts for EI method as well as the usual chemicals like Flourish, all at reasonable prices. They carry hard-to-find corydoras catfish and uncommon plecos as well as the more common pet store fish like angelfish and endlers.Īll the fish and plants look healthy, and the tanks are clean. This place usually has a great selection of uncommon freshwater fish, with prices ranging from about $3 to about $60. I bought one fish from these people and within 72 hours 3 of my fish of 2 years died.ĭO NOT GO HERE IF YOU WANT TO KEEP THE HEALTH OF YOUR LIVESTOCK AND REEF TANK HEALTHY!
Meanwhile what was my healthy reef tank of two years is crumbling to nothing.Īll this business cares about is making money, and getting product in and out. "Also, you may want to consider going elsewhere in the future for all your fish needs." "We are not the right shop for you since our policy seems to be too unreasonable for you." They did not care that the fish they sold me destroyed my reef tank and livestock, they did not even pose a solution. I received this written response once I asked for a solution to the ill fish that they sold me. THIS IS NOT YOUR LOCAL REEF SHOP THAT CARES ABOUT THE HEALTH OF YOUR REEF AND LIVESTOCK. They do not take any preventative measures to assure the health of their fish, their customer service is horrible, and just care about making a profit. Would give this place 0 stars if this was an option.
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